SHIPPING TIMES and COST
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Our shop offers worldwide shipping. Our standard way of shipment is by registered post. All orders are shipped from our premises in Thessaloniki, Greece and all have a tracking code which you receive when your order is prepared and ready to go. Delivery by registered post is FREE for all orders of 60 euros and more.
Deliveries worldwide (except to Russia) are also available by DHL Express, with a guaranteed delivery of 1-7 working days, depending on your location. Please see the following tables for pricing and delivery times. Delivery by DHL Express is FREE for all orders of 150 euros and more.
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FREE standard shipping on all orders over 60 euros
Free shipping is only applicable on orders with items subtotal amount to €60.00 and over per order. If you choose shipment by a different shipping carrier extra cost will apply. Shipping cost is calculated automatically and is shown in your shopping cart once both the delivery destination and service option are selected. The cost is based on a per-product basis and delivery destination. A comprehensive guide with the cost and delivery time per destination can be found in the table below.
FREE DHL Express shipping on all orders over 150 euros (worldwide)
All orders are shipped from our retail shop in Greece. Our registered physical and fiscal address is Kountouriotou 29, 55132, Kalamaria, Thessaloniki, Greece.
Customs Duty and Taxes
If your order is being delivered outside the European Union, you or the recipient may be charged import duties and taxes by local Customs authorities.
Fees and Expected Delivery
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Zone 1 - Europe*
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
5 to 14 working days |
DHL Express |
15 euros |
1 to 2 working days |
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Zone 2 - Europe**
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
5 to 14 working days |
DHL Express |
15 euros |
1 to 2 working days |
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Zone 3 - Europe***
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
5 to 14 working days |
DHL Express |
19 euros |
1 to 3 working days |
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Zone 4 - USA, Canada, Mexico
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
10 to 14 working days |
DHL Express |
21 euros |
2 to 3 working days |
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Zone 5 - Rest of Europe, Middle East, Northern Africa ****
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
10 to 14 working days |
DHL Express |
22 euros |
2 to 3 working days |
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Zone 6 - Rest of Europe, Rest of Asia *****
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
10 to 14 working days |
DHL Express |
23 euros |
2 to 4 working days |
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Zone 7 - Australia, Rest of World
Fee |
Expected delivery |
|
Registered post |
6.6 euros |
10 to 14 working days |
DHL Express |
30 euros |
3 to 8 working days |
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The delivery timescales represent the estimated delivery time after dispatch of the parcel. Orders placed before 11.30am GMT are dispatched the same working day. The only exception to this rule may be during busy periods and local bank holidays when parcels may be dispatched the next working day.
The delivery timescales are estimates and are not guaranteed because our service providers do not guarantee the delivery timescale.
If you use a different currency to pay, the delivery charge will be the equivalent of the above charges in that currency.
* Zone 1: Belgium, Cyprus, France, Germany, Greece, Italy, Luxembourg, Monaco, Netherlands, Vatican.
** Zone 2: Austria, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxemburg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
*** Zone 3: Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Guernsey, Greenland, Iceland, Jersey, Kosovo, Lichtenstein, Lithuania, Moldavia, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, United Kingdom.
**** Rest of Europe, Middle East and Northern Africa (Zone 5): Algeria, Bahrein, Belarus, Egypt, Israel, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, Ukraine.
***** Rest of Europe and Asia (Zone 6): Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, Japan, India, Indonesia, Laos, Macau, Malaysia, Maldives, Myanmar, Nepal, North Korea, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkmenistan, Vietnam.
If your country is not listed above please contact us to give you the shipping price and an estimation of delivery time.